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The complex network the paper claim goes through results in delays in payments of up to 90-120 days.
- Insurance companies are saving millions of dollars every year thanks to electronic claims.
- This has prompted them to pay the claim in an average of only 7-21 days.
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On average 30% of paper claims are rejected due to errors.
- Rejected claims are often just placed in a desk drawer and forgotten or could take up to another 120
days to get paid.
- The simplified processing steps and consequent reduction in error rate reduces the rejection rate from 30% or more
to a mere 2% or less.
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Just processing paper claims is very costly.
- Estimates from the American Health Care Administration state that the average cost of sending a paper claim could be as high as $15 or more per claim.
- Other estimates put this much higher due to the high cost of administrative staff
and benefits paid by the doctors.
- The average cost per claim charged by the billing specialist is $3 - $7 , a significant savings compared
to an average $15 per claim.
- The clerical personnel involved should be working on more important projects or providing higher quality patient care.
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